Friday, November 20, 2009

How to: Tip (Tips on Tipping!)


So you might have realized that you have more than one way to tip the restaurants on the GetQuik network. (By the way, the tip does go to the driver/restaurant, we don't pocket them).

Getting confused with all the different tipping method? Here's a simple guide and explanation of the 3 tipping method:


1. Tip with order: The tip is charged to your credit card/ billing account along with the charges for the food upon checkout. Tip is paid before the food is delivered. Restaurant is able to see how much the customer is tipping upon receiving the order.

-This most common type of tipping on GetQuik. The tip charges and food charges are consolidated into one receipt and a single charge on the creditcard/ bill.

2.Tip after delivery: Customer enters an intended tip amount during checkout but this tip is not charged until 1 hour after the stipulated delivery time. The customer is able to change the tip amount any time before the tip is charged.Restaurant sees "$--.-- tipping later!" on the tip field on the received order.

Figure 1:  Post-Delivery Tip User Interface

At the "PAYMENT INFO" page of the Check-Out procedure, click the Pull Down menu arrow and select the "Post gratuity after delivery" option.


Figure 2:  Post Tip Email Sample

From your Order Confirmation email, you can now manage your "post-order tip".  You have up until 1 hour to modify the original specified tip for your order.  Once you click the "Modify Tip" link as illustrated in Figure 2, you will be presented with an option to change the tip amount. 

One hour after your order delivery time has passed, the tip amount you have specified will post. 

Perfect for you want to tip after the delivery but prefers to be billed/use credit card (corporate accounting friendly!) instead of cash. The tip charges and food charges are on two separate receipt and two separate charges will be reflected on the credit card/bill.

3.Cash tip: Tip the delivery guy with cash upon delivery. The restaurant will see "Cash tip" on the tip field so that they know they are still being appreciated for their work!

Good ol' fashioned way of tipping!

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