Wednesday, November 18, 2009

How to: Post -Tip

Tipping is a customer's way of saying thank you to the restaurant and it's staff for the excellent service that they've provided. Of course naturally you will want to tip at end of the entire dining experience but ordering and paying online makes this almost impossible.


But now you can with the GetQuik Post-Tip!

Here's how it works:

1.During your check-out you will see a "Post gratuity after delivery" option beside the driver's gratuity amount field. Select this option. (Driver gratuity is shown if the order is a delivery. Tip will be shown if you are doing a take out) .

2.Enter the amount that you intend to tip and check-out as per normal.

3.You will have up to 1 hour after the delivery has been made to modify the intended tip amount. To modify the tip amount you can do it via the the dashboard or order confirmation (coming soon):


My Transactions in My Dashboard (screen you are brought to once you log in):


a. Click list view in My Transactions.
b. Find the order number of interest and click on the edit icon (circled in red) beside the reorder, write review buttons.
c. A request pop-up will appear and you will be able to adjust the tip. Remember to select the radio button to "Adjust Tip". Click request and the tip will be finalized.

OR

Order confirmation (coming soon):

a. There will be a "CLICK HERE to modify the tip amount" in the top of the confirmation email sent to you
b. There's another link beside the tip amount field in the Order confirmation as well. NOTE: As shown in the picture, the tip amount is not shown to the merchant.

4. An updated order confirmation will be sent to your email.
5. If you do not change the tip amount, the intended tip amount entered initially will be posted one hour after the stipulated delivery time.

NOTE: Since the intended tip will be automatically posted one hour after the delivery time, you will receive an error message if you try to edit the tip amount later than one hour after the delivery time.

2 comments:

Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...
This comment has been removed by a blog administrator.