GetQuik Tips - Adding On to an Order

Hello from GetQuik,

We would like to take this opportunity to provide some "best practices" for our customer for adding on to an order.

SCENARIO: Your original order information is fine, but you need to add item(s) to the order.

Adding on an order is pretty much the same procedure as placing a regular order.


STEPS:

1) Go to the restaurant menu for the original order.

2) Add ONLY the add-on items you need. Do not duplicate the items from the original order.

3) SERVICE: When you get to the SERVICE step for your add-on order, select the appropriate service for your order.

If the restaurant charges a delivery fee or requires a larger delivery minimum than your add-on order, you can select the TAKE OUT option. The restaurant will follow the service rules of the original order.

4) TIME: When checking out the order, it is best to set the TIME/DATE information to the SAME time date as the original order. If this is not possible, you can instead select the time ASAP option. The restaurant will follow the TIME/DATE of the original order.

5) NOTE: In the note field add a note for the restaurant such as: "THIS IS AN ADD-ON FOR OUR ORIGINAL ORDER 888123. PLEASE ADD THIS TO OUR DELIVERY!!"


If you are concerned that there will not be enough time to add-on before your order is prepared and delivered, you can contact GetQuik - support@getquik.com or 888-789-QUIK (7845) - or call the restaurant directly to confirm they can accommodate the add-on request.

If you prefer to have GetQuik process the add-on, you can also email your add-on to support@getquik.com, and we can take care of the add-on for you.

Coming soon - automated process for CHANGE TIME/DATE requests and CANCEL ORDER request. Stay tuned.